While we strive to deliver every shipment on schedule, delays can occasionally occur due to weather conditions, customs processing, transportation disruptions, or other unforeseen circumstances. If a delay occurs, our customer support team will keep you informed and work diligently to resolve the issue.
We accept major credit and debit cards, bank transfers, and other secure payment options supported through our online payment system. Corporate clients may also qualify for approved invoicing arrangements.
Yes. We offer customized logistics solutions for businesses, including dedicated account management, scheduled pickups, bulk shipping discounts, warehousing, inventory management, and supply chain support.
You can request a free quote through our website by completing the quote request form or by contacting our customer support team. We'll provide a customized estimate based on your shipment details, destination, weight, dimensions, and preferred shipping method.
Yes. One of our strengths is our extensive global logistics network. In regions where we do not have direct operational coverage, we partner with carefully selected third-party logistics providers that meet our quality and reliability standards. This allows us to provide dependable deliveries across a broader international network.
Shipment protection options are available for eligible cargo. We recommend discussing insurance coverage with our logistics specialists when arranging your shipment to ensure the appropriate level of protection.
We handle a wide variety of shipments including:
Certain hazardous, prohibited, or restricted items may require special approval or cannot be transported.
Yes. We operate secure warehousing facilities designed for both short-term and long-term storage. Our warehouses include inventory management, order fulfillment, packaging, and distribution services to support businesses of all sizes.
Absolutely. Every eligible shipment receives a tracking number that allows customers to monitor their package throughout the delivery journey using our online tracking system.
Write us via mail, call or Whatsapp and we will be in touch with 30 minutes. Please do well to specify your issues in the form.
